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Director, Access Services, Cornell University Library (Ithaca, NY)

Link for external candidates

CUL seeks a dynamic and forward-thinking Director, Access Services. Reporting to the Associate University Librarian, the Director will be responsible for system-wide leadership of Access Services.

The Director sets priorities, policies and direction for access to physical collections and access services (circulation, reserves, equipment lending, interlibrary services, offsite storage) and plans appropriate staffing patterns for current and new services. They collaborate with CUL departments including CUL-IT, Library Technical Services and Public Services and unit libraries on infrastructure planning, systems software and the provision of public computing.

The Director supervises the head of the Library Annex, CUL’s local offsite high-density storage facility. The Director will play an integral role in planning for the Annex facility in collaboration with key administrators.

The Director also supervises the head of Interlibrary Services. CUL belongs to consortia and organizations developing polices for shared lending and borrowing of collections. These include Ivy Plus, RapidILL, and SHARES. The Director, with senior administrators, develops plans for participation in these and other initiatives that address collective collection sharing strategies.

For all physical libraries except Law, they provide strategic direction for circulation, reserves, offsite storage, and Interlibrary Services as well as public computing. The Director serves on the Library Directors Leadership Team and works closely with unit directors to coordinate seamless user experience of access services and public computing.

The Director chairs the Access Services Coordination Team and is responsible for developing policies and services with the goal of providing clear, consistent, and high-quality user experience system-wide.

The Director leads a three-person leadership team responsible for charting the course of CUL’s total online presence, Cornell Library Online. The Director’s primary focus is on content strategy, with an IT lead responsible for infrastructure and a Communications lead responsible for branding and identity.

CUL is an Open Library Environment (OLE) partner and is engaged in the development and implementation of FOLIO, an open source library services platform. The Director will represent Access Services on the CUL FOLIO Implementation Team and oversee testing, training and implementation of functions relevant to access services. They are expected to work with Access Services, CUL-IT and Library Technical Services staff to develop and document workflows to integrate FOLIO into other CUL systems and practices, and coordinate system-wide access staff training when migration to FOLIO happens. The Director will monitor and make recommendations for future service and technology improvements.

The successful candidate will possess a strong commitment to a user-centered service model, supporting diversity, inclusion and accessibility, and employing evidence-based methods to set strategy and ensure alignment with Library and University goals.


Candidates must apply online for these positions. For more detailed information or to refer interested external candidates, please visit the links above.

Candidates should include one document that contains a cover letter, resume, and the names, phone numbers, and addresses for three references (pdf preferred). Cornell encourages all candidates for leadership positions to supply written statements demonstrating their commitment to diversity and inclusion as part of their application. Applications will be reviewed as received and will continue until the position is filled. Early submission is encouraged.

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